Guys and Gals,
I'm not one to write a review but I felt compelled to do so for Thomas Cole salon.
I was a loyal customer to my hairstylist for over 9 years until she packed up and moved to Greece about a year ago. Ever since then, I've had a series of bad experiences - one after the other.
I decided to take my time and do some research on salons in Long Island. I was searching for a reputable salon to go and get my hair colored/corrected. I wanted to go back to being blond after 9 months of being a brunette (pregnancy forced the change to brunette). If anyone has undergone this journey (brunette to blond), you know it?s usually not a onetime process. So, even though I was pretty down about the fact that I wouldn't be blonde as soon as I hoped to be, after reading the reviews here on Citysearch, I decided to give Thomas Cole Salon a call and make an appointment.
I am so glad I did! The great experience started from when I called to book the appointment. Francesca answered the phone (later found out that is his sis) and listened to my concerns about getting my hair color restored but without damaging it. She booked me with Thomas and promised I would leave there happy. She told me in advance that I should be prepared to be there for a while. I appreciated her genuine concern over the phone for my apprehension about leaving there ?a happy customer?.
Thomas delivered as he promised. I have to say I really wasn't expecting to leave there happy - since the last few places I had visited promised the same. Thomas however was different. He took time to listen to me so he could understand exactly what I was looking for. Everyone at the salon was so pleasant. I was there for many hours and they asked me if I wanted to order lunch, provided me water and coffee. Just a wonderful experience all around!
Having just had a baby 2 weeks prior, my hormones were all over the place. I left there crying from joy. Thomas made me a blonde! Yes! Thomas did this three step process (as I said I was there for almost the whole day)..but I did leave there blonde. He had so much patience with all the hair I have wrapping foil after foil (he did a ton of thin highlights all over) and the great conversation made the time pass by rather quickly.
I also got a haircut form Francesca (another ?correction? from the last place I had been to). Never before has anyone taking so much time on my hair. I have the results to prove it was well worth it!
Brother and sister are a superb team!
I would definitely recommend Thomas Cole Salon to family and friends and to anyone looking for quality salon experience!
Can?t wait to go back!
more