I used to go to Arnold's back in the 90's and it was awesome. We loved their roast beef and all their veggies. My three sons and I decided to go a couple of weeks ago and it was so disappointing. The roast beef was wayyy over cooked, dry and the tall dark haired young man slicing it was trying to slice it soooo thin his knife kept slipping off the hunk of beef. He shaved the dried up over cooked roast so thin it almost looked like powdered beef mixed with almost transparent slices. Also, when I asked the young man if he could please slice it thicker he told us that that is the way it comes. He was rude. The vegetable portions have gotten smaller too. So sad to see this happen, it used to be wonderful. Not anymore. We had driven over 50 miles to eat there, so we went ahead and ate it but will never ever go back and never recommend to anyone. I know it get's rave reviews, but if you had not been there years ago when they were really exceptional, then you would not know what you are missing. Looks like the kids of the original owner are running the place now, cutting corners AND not taking care to maintain the food quality or customer service because they have inherited a huge following from their parents years of hard work.
Pros: NONE
Cons: No where near what it used to be.
more