They pay little attention to author events. There is little to no PR for ""visiting"" authors. They promise to put up signs in the store for authors who come and read but then they get really sloppy OR the PR books events manager quits or gets FIRED and they forget to do it. Disaster! Disorganized! Then they apologize, of course, AFTER the damage has been done! They are disorganized to the MAX. This store is a very bad reading venue for authors on reading tours. Borders is SO much better. Barnes and Noble Philadelphia also hires yahoo/puritanical book events managers who quibble with authors about book content. This store is a disaster! I can't say this enough. I used to love Barnes and Noble, so I find writing this a bit painful. They may have good coffee and cheesecake and kiddie books but if you are a author on tour, give this LAME store a PASS!
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