They destroyed part of my residence while attempting to clean the carpets. The part they refused to pay for. Finally after involving the BBB, the agreed to pay in order to get a positive resolution on the BBB complaint. After they agreed to pay they never sent the check to pay for their damages. Call Stanley Steemer, at least they're a national company that is based on customer service
Contact the BBB before hiring them to clean your carpets., and be aware that on Google, City Search etc, they have filed fake 'reviews' with 5 stars to make sure their company is rated highly. This is not the case. If you check Google reviews, you will even see them say ""This is 5 star Carpet Cleaning"" and leaving themself a 5 star rating.
WHAT A JOKE OF A COMPANY!
more