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hair problem followed by a blaming nasty hospitality manager - Review by citysearch c | Wingate Salon & Spa

Wingate Salon & Spa

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hair problem followed by a blaming nasty hospitality manager 9/11/2010

I have had many satisfactory services at the Wingate but this weekend I had my hair colored with less than desirable results. I had hair color stains all over my face and dark black hair. The worst part by far was that my stylist did not call me back but instead I received a call from the hospitality manager. This individual raised her voice, said that I should not be calling after I left the salon, and stated thet the problem was mine since so many others were happy. I have had many good services here (not detail oriented) and certainly not high end (they use shampoo sold in grocery stores) but good. This was a horrible experience and I would advise anyone with a complaint to leave without saying anything as feedback is returned by blaming the client. more
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