Wingate Salon & Spa

I have had many satisfactory services at the Wingate but this weekend I had my hair colored with less than desirable results. I had hair color stains all over my face and dark black hair. The worst part by far was that my stylist did not call me back but instead I received a call from the hospitality manager. This individual raised her voice, said that I should not be calling after I left the salon, and stated thet the problem was mine since so many others were happy. I have had many good services here (not detail oriented) and certainly not high end (they use shampoo sold in grocery stores) but good. This was a horrible experience and I would advise anyone with a complaint to leave without saying anything as feedback is returned by blaming the client. more

I've had many visits to the Wingate Salon since my move to NH. I love the atmosphere of being in an older style home with many rooms with various treatments going on in them. I enjoyed the pedicure treatment the most - which i had in the summer. You sit in a comfy overstuffed type chair in a living room type environment with all the other people have pedicures ... it would be fun to do as a group where you could all talk while getting your feet pampered! I've had a hot stone massage there and that felt awesome... i would definately go back for that! I've also had a facial there and my only complaint was that the beautician was a little forceful around my nose area trying to clean out pores after steaming my face for 5 minutes. Other than that slight complaint - the facial was cleansing and refreshing. I've had varied experiences in the hair salon - once coming out loving the cut, and another time feeling that nothing looked any different, but overall the people coming out of the hair salon look happy with their new looks! They have so much to offer - you could easily book a full afternoon here getting pampered from head to toe! more

My friends and I do a yearly retreat to the Wingate and it is a great place. We used to go to different places each year, but we are going back for our third year in a row because it was so fabulous. Pleasant and experienced staff. Wonderful facility and good pricing. The tea service is so nice at the end and a great treat. Would always recommend to anyone in the area. more

I just discovered this spa and cannot say enough - I started using the salon and then have taken advantage of the massage - had the best massage ever there! Love my hair and love the pampering. Highly recommend. Pros: Love my hair stylist, very talented. Massage great. Everyone very friendly. Cons: Weekends can be hard to get in - booked in advance. more

I received a bikini wax that had my crying for a week - I left the salon and was uncomfortable, only to discover that the next day, my skin was burned. A week later, the brown, disgusting skin finally peeled away and left me with an EXTRA smooth bikini area (ha!). Then, the salon took their time in refunding me the cost of the service (not even including the tip!). A truly unfortunate experience that left me truly bummed. But, make your own decision about the salon - they claimed that I was the only customer that this ever happened to - but for me - it only takes once! more

I have enjoyed their tea time and their services and have experienced emerging out of each room relaxed and properly pampered. However, due to at least two incidences at the check-out I am wary of coming back. The woman at the desk mechanically (bordering on unfriendly) "dealt" with me. Understanding that we all have our days I brushed that tiny encounter aside, at least twice. I was on their email list for promotions and specials when I decided to use one with my sister. That same woman at the desk questioned that I was on that email list and I felt myself getting defensive! The proper thing would be to quietly verify it on her system if she really wanted to know. Again, the rest of the staff was truly delightful. A crass, perhaps bitter and disrespectful attitude should never creep into the spa scene - it ruins it for everyone. more

The best spa on the seacoast of New Hampshire, hands down! Beautiful facility, wonderful services. What a treat! The place is really large so you could get lost in there - so much going on. The staff is super nice, very very friendly. Great place to have a party - just had my friends bachelorette party there. Very fun and relaxing. Pros: Large size of spa, staff is great, services are wonderful and unique Cons: Can't think of any right now! more