I went to the Woodhouse Spa on the recommendation of a friend. Well, either my "friend" was playing a "practical joke" or she was unconscious when at this "Spa." I had an essential purifying facial. A few hours after the treatment, my face actually hurt and felt greasy! The front desk staff was very rude. The employee at the desk (also the "manager, I believe) did not look me in the eyes and she spoke so quickly that I couldn't understand her. Another person, a blonde lady with a bad dye job and a rough foreign accent, was REPRIMANDING THE STAFF FOR LATENESS IN FRONT OF THE CUSTOMERS! The young lady serving me was talking to a co-worker about quitting! Frankly, I would have complained then and there, but the atmosphere in the Spa was so "stress-oriented" and unfriendly that I said nothing at the time. I WILL NOT return to this Spa, nor can I recommend it. The whole experience was like walking "in slow motion" over a bed of hot coals! I am surprised that this Spa is licensed--but I heard from employee gossip that the turn-over rate for employees is "very high." It's too bad. In the right hands, this Spa could rank a 9 out of 10. Right now, it is somewhere around a 2 (at best). Too bad.
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