We had a clogged kitchen sink. This is the first time, (had house built 24 years ago) that the sink needed to be "snaked". We also have a garbage disposal so you would think that the problem would have happened before. We called the 24 hour hot line. The customer service was great and gave us a estimated time and the technician arrived right on time.
The technician was Tim, #2251 was the Technician / Plumber that responded to our house. He was VERY PROFESSIONAL and COURTEOUS. I had already removed the pipes and after he snaked the pipes, he put the pipes back together before I realized he was finished. Tim was also very knowledgeable about his job and a fast worker. Tim explained what he did to fix the problem and what the problem was that cause the water to back up. I would say that Roto-Rooter is the best Plumbing Company in Indianapolis.
Will call them again if needed, won't even think twice. Also they have reasonable rates, that can't be beat.
Tim is a asset to Roto Rooter.
Johnson household
Greenwood, IN
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