i have found the pre purchase customer service at the jackson tn best buy i have tried repeated e mails and a phone call to the store and so far don't have a single answer i have encounter disconected phone numbers listed on their web site discontinued e-mail addresses listed on the web site a phone call that took 8 rings to answer and a person who had no clue what the answer was to my question and an attempted transfer to the geek squad which never answered djtruckerbear@aol.com
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