Orangutan Home Services came to my home to do a minor repair and add freon to my air conditioning unit. When I asked what the charges were the tech gave me a blanket price. I asked for the services to be broken down and the tech stated per home office (Orangutan Services) this is how they charge customers and they just go by tiers. I was stuck so I had no choice. I then called the following business day then two days after with no call back. A voicemail was also left without a return call the next business day as their voicemail states. I keep getting told the Service Manager will call. I called again today and the receptionist knew me, stated she will again pass along to have the Service Manager call. Still no call. Seems like others in that Oragutan just charges whatever they want. I certainly hope the Service Manager calls me back so this can be resolved. If not then complaints will be logged with the BBB and Registar of Contractors.
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