I shopped around at many bridal stores but had yet to find the perfect dress. I went to bridal elegance and was greeted by a very nice and sweet store owner.....Stacey. I set up an appointment and tried on a ton of dresses, Stacey was very helpful and helped me find the PERFECT dress. I placed the order for my dress in July and my wedding was in April of the following year. PLENTY of time. I was told the dress could take anywhere from 4-6 months to be delivered. 6 months being very extreme. She assured me I would have the dress absolutely no later than January. I called in January and was told just a few more weeks. I conitinued to call every few weeks with no response from Stacey. I became frantic and my fiance at the time finally went to the store and confronted Stacey. She said she has been in contact with the designer and guaranteed my dress would be here in a few days. This went on for weeks and I could never get in touch with Stacey. FINALLY, after many frantic phone calls and visits to the store from my fiance, I got my dress 3 WEEKS before my wedding. I was absolutely stressed and very unhappy with the service. I tried on my dress to find out that it fit very tight and I only had 3 weeks to make it work. It could only be altered so much. I had to get on a crash diet to fit into my dress. If I knew ahead of time that the dress wouldnt fit I could have dieted better. My wedding planning experience should have been fun and exciting but this dress incident completely ruined it for me. I broke out in hives from all the stress. My mom and fiance were so upset because they saw how stressed I was. I even started calling other bridal shops because I thought I would have to buy a dress off the rack. I thought I would never have my dress. I think what bothered me the most was not hearing from Stacey. She left many calls and messages unanswered and she avoided me for weeks. Sorry for the long story ladies but I only think its fair that you are all warned. If you do decide to buy at Bridal Elegance please be careful and make you sure you follow up on the status of your dress.
Pros: Stacey was very nice and helpful.........but
Cons: My dress was EXTREMELY late!
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