I am a widow living in Santa Fe.
Yesterday I discovered I had no hot water. I tried several times to light the pilot of the water heater but I just couldn't get it going.
I called Cartwright's and explained that I couldn't light the pilot and asked them what was the cost for a service call. They said they couldn't quote prices by phone but the service man would give me a price before he did any work. Ok, fine, the guy came, and a minute later had it lit--great, right?
Well not really because then he gave me a bill for (drum roll, please)150 bucks! I kid you not!
I ended up talking with a nasty supervisor and he finally knocked it down to a total of $84.43. Never again will I call these thieves and you shouldn't either!
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