Two days ago, I tried to get my son, age 31, in to see Dr. Kuehnling at Lancaster Medical. Three of us already see him and we have balances due on our accounts. The office manager, Cindy, informed me that he couldn't see the doctor because other people in his family had outstanding balances. Confused by that logic, I asked her if she was the one who decided who the doctor saw and didn't see. She said yes and if I didn't like it, I should find another doctor.
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