I am a huge fan of the Acura brand, and their sales department is okay, but I absolutely do not recommend their service department. They are unorganized, and do not care about their customer. They can not be trusted with something as simple as the keys to the car they are servicing. They do not admit fault when making a mistake, and then proceed to make the customer accomidate them in their flaws. These are all signs of poor customer service.
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