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refused service - Review by citysearch c | Pikes Diner

Pikes Diner

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refused service 8/9/2010

After seeing a 1/4 page ad on the back page of the LIVE! section of the Baltimore Sun this past Friday 8/6/10 for all you can eat crabs, soup, corn, etc ""all summer long"" with no specific times mentioned, nor any reservations required, we went there this afternoon, 8/9/10 at about 4:10 PM for dinner. The hostess, as instructed by the manager told us to sit wherever we chose as no other patrons were in there. After being seated, we asked for crabs. The server walked away, then returned telling us that the crabs are not served until after 5. I thought this to be odd as 4 customers walking out told us how good the crabs were that they just had!!! We said we would have a drink and wait til 5. The server came back telling us that tables were by reservation only and that we could not be served. We asked for the manager, who originally told us to be seated. He insisted that he was booked for the entire evening and could not serve us. When we mentioned the ad he said he did not care what it said, that we must have reservations. He became very loud and nasty until our only choice was to leave. As I stated above, there were no other customers in the entire place. In my 53 years on this earth I have never had anyone in a restaurant act or speak this way and will certainly never set foot in there again. more
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