My first experience with CRS was when i was waiting for my designer in the lobby and i overheard a conversation between, who i believe to be the owner's wife, and a warehouse worker. She told the worker ""I don't care if the customer selected those slabs. They'll never know the difference. Just switch the tags"". About 5 minutes later, my designer arrived and we went to the warehouse, only to actually see the warehouse worker removing tags with the customer's name on them. My designer confronted the worker who denied everything. If you choose stone at CRS, don't waste your time because the slabs you ""tag"" most likely won't be the one's that are sent. At this point, I found it to be useless to choose stone for my own kitchen, so my designer and I left. CRS lost a sale, a customer, and a client since neither I or my designer will ever return there again. Disloyalty and Dishonesty describe CRS the best.
Pros: Free coffee???
Cons: They cannot be trusted
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