CRS Marble and Granite Inc

I found the selection of stone slabs at CRS to be as varied and interesting as others in town - it is in the area of customer service where CRS stands out as much easier to work with during home construction and renovation. The staff is helpful, knowledgeable and patient. more

CRS Marble & Granite has a gorgeous selection of stone in many colors and price ranges. Plus a friendly staff to assist you! Well worth visiting if you are searching for stone for your home. more

Great service and very friendly, Better customer service than the granite places in town. Have a great selection of granite and marble. more

Had a horrible experience with this company. I went in to find some new marble for my kitchen and bathroom. They are not honest with their pricing. They quote it differently for the contractors then for individuals. Also, the staff wasn't knowledgeable and couldn't answer any of my questions. more

BEST CUSTOMER SERVICE IN TOWN! I've gone to all the granite shops in town and crs has by far the best selection I've seen and based on the quotes I've gotten from my fabricator the best prices too. I can't wait until I get to do another home renovation because crs makes the process very fun and easy! more

I went to CRS to pick out granite for a kitchen my family is remodeling and had a great experience! The employees are very helpful and it is very easy to find your way through the warehouse. more

Good Afternoon Triangle Area. We' ve had the worst experience and customer service with this company (CRS MARBEL & GRANITE 8004 Winchester Drive, Raleigh, NC 27612). Fabricators DO NOT send your customers to CRS they are giving your customers to other fabricators; This has happened to us just recently with our customer (Mrs. Minnie, her last will remain confidental.) This situation just happened today. We sent them OUR customer and CRS without a care in the world gave our hard work to someone else. (CRS stated that the other fabricator that he gave my client to, was his ""friend"" very poor job Sonni) Very unprofessional on their behalf. We are making this complaint so other fabricators will keep an eye open. Thank you CRS MARBLE & GRANITE for your INAPPRORIATE behavior and very UNPROFESSIONAL job! more

I went to all the granite places in town and found the best selection here. more

They have sooo many different colors to choose from! Seeing all of the granite for the first time is very overwhelming, but they talk you through the different types of colors and what is different about them and it makes it so much easier to choose!! The layout is awesome, and it is also inside instead of outside which is a huge plus! The staff is very friendly and eager to help. I highly recommend this place. more

Got the granite for our first home from them.Love it. more

My first experience with CRS was when i was waiting for my designer in the lobby and i overheard a conversation between, who i believe to be the owner's wife, and a warehouse worker. She told the worker ""I don't care if the customer selected those slabs. They'll never know the difference. Just switch the tags"". About 5 minutes later, my designer arrived and we went to the warehouse, only to actually see the warehouse worker removing tags with the customer's name on them. My designer confronted the worker who denied everything. If you choose stone at CRS, don't waste your time because the slabs you ""tag"" most likely won't be the one's that are sent. At this point, I found it to be useless to choose stone for my own kitchen, so my designer and I left. CRS lost a sale, a customer, and a client since neither I or my designer will ever return there again. Disloyalty and Dishonesty describe CRS the best. Pros: Free coffee??? Cons: They cannot be trusted more

Do not go to this granite supplier if you are an individual looking for granite! They are rude to the public. Expect them to walk off and talk to someone else while they supposedly were helping you. Stephanie is about the only polite one with some customer relations there. The rest of them will talk down to you including Sonny the owner/manager I guess he is. All he wants to do is for you to decide what you want quickly and go away. I know they do not sell to the public, but it is a big decision and investment and you have a right to ask questions. They will sell you anything regardless of the quality or shape of the slab. They also treat their slabs roughly so expect to find lots of broken edges and corners. So if you buy a slab or two there get it out as quickly as possible (with some care if you can) before they slam other slabs into it or aside it. Take my advise and go to another supplier! Sonny the head guy is rude and wants everyone there to be like him. Cons: RUDE, NONCARING more