Today (8/6), I visited the Petland store in Georgetown in Wolf Ranch. While I've been considering adding another pet to our family for a while now, I'll admit that I did not go in with the intention of walking out the door with a puppy unless one absolutely stole my heart. I've visited this store several times in the past and almost bought a Yorkie two months ago. Unfortunately, the little guy sold before I had a chance to take my husband back to see him. Today, however, I saw the cutest English bulldog pup and wanted to ""visit"" with the pup to see how he was disposition-wise, etc. Since no one had even acknowledged my friend's and my presence in the store in the ten or so minutes we'd been in there, I walked up to a gentleman I saw across the store (possibly the manager?) whose name I regret not catching, and asked if I might see the bulldog. He replied with, ""You want to see the English bulldog?"" So I said, ""Yes sir."" He replied curtly and almost incredulously, ""To play with it?"" At this point, I began wondering what I had done wrong to elicit his short-tempered response. I replied, ""Uhmm, yes sir?"" to which he rudely replied, ""That dog is $3500. You don't want to buy it. Lady, I sell dogs here. They aren't to ""play"" with."" And with that, he turned on his heel and walked away from me. How dare this man assume that I could not or would not pay $3500 for a dog!? My Yorkie was not exactly ""cheap,"" and he's the most precious thing ever! Also, I would like to know how many people decide to purchase a pet from Petland without first physically meeting the dog to see how it responds to him or her? I was blown away by both this man's tone of voice and attitude with me. I have never met someone that rude. I am surprised that Petland can stay in business with that kind of customer service. I will NOT be purchasing a pet - or any supplies - from Petland EVER again, and rest assured that I will let everyone I can know about my horrific experience with your store
more