I recently bought a 2010 Chrysler 300 from Lake Norman Chrysler Jeep Dodge and had the best car buying experience of my life.
My husband and I were looking for a car to replace the minivan I had been driving for three years. As much as I loved the minivan features and the ease of it while our boys were babies, I was ready to get back into a car. We were looking at the Dodge Chargers and the Chrysler 300’s and had looked at other lots. I wanted to try out Lake Norman CJD since that is where we had bought our van and I am so glad we did. Not only did they have both cars that we wanted to look at, great prices on those cars and awesome features included – the part that really surprised us was the help we got from the associates. I say help on purpose because they were not typical “car sales people” but truly talked through the cars and the features and were honest with pros and cons on both based on what I was looking for. Chris Ellenburg took us on a test drive in BOTH vehicles so we could truly feel the difference in them and explore their features. He even encouraged an extended test drive so that both my husband and I could take a turn driving the cars. There was absolutely no pressure or “down your throat” sales pitches. It was like talking things over with a friend. When Chris introduced us to Jack, I couldn’t say enough positive things about the way the experience had gone. And better yet – Jack also made sure we were happy and being treated well and again – spoke to us like we were old friends. Even as I have been back up to the dealership to get “toys” added to my car - when Chris sees me, he makes a point to come over and say Hi and make sure I am still loving my new car. It is like they just bring you into the family and you truly feel like you belong and will always be taken care of. This type of approach in selling cars is amazing! Thank you Chris and I love Lake Norman CJD!
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