I went to this spa and used my spa finder certificate. I had always wanted to try it since I lived in the area. I've hear they did great hair and assumed it was similar for nails. I got a no chip manicure and it was a disaster! The polish peeled, bubbled and split, ruining my nails. I went back for them to fix it and the same thing happened. Some of the polish peeled off but some I couldn't remove. It was necessary to soak my nails in acetone for over an hour and scrap it off before my several important business meetings. I spoke with the owner who offered a credit for me to get another service. I went back a month and a half later since I informed her I would be traveling extensively on business. The OWNER WOULD NOT honor her previous promise of a credit and would only allow me to get a no chip (which I wasn't going to chance) or a regular manicure as a trade, although the regular manicure is only $18 and the no chip $30. She refused to credit me the $30 toward two manicures or a manicure/pedicure. Ultimately she wasn't interested in making the situation right or correct their error.
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