Mike was excellent! He diagnosed the problem and got to work to fix it. He was friendly and even helped set up the company that would come and dry out our wall and carpet. When I wasn't happy with the customer service from that particular company and at first opted not to use them, he went the extra mile to make sure I was satified and even had his boss call the manager of the drying company to make sure we were taken care of. He did a great job and fixed the leak in our wall without issue. He didn't leave until we were satisified.
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