They did decent body work on my car, yet the mechanical fixes were bogus! bent fins on my new oil cooler and pushpins missing to them denying that they did anything to it!. Process of contesting and fighting this issue. Huge pain for something i did not do, yet installs weren't done with care.
They told me the bent fins and all the other items not complete due to a 2nd incident that i had been into!!!!!!!!!!! BS! The car sat for 6 days when i was in Vegas, come back to take a better look and these items were not properly finished.
2 brackets holding my bumper on were flat black. They painted it silver now my front grill has silver mounting spots that are supposed to be all black matching the front end of the car. Oil cooler fins bent from installation. Missing pushpins on my car. All work incomplete were reported to mercury insurance and bodyshop itself. Somehow someway the bodyshop ends up being innocent for all improper work and i get notified it had to do with a 2nd incident that i was involved. Showing signs of unfaithfulness and good liars, they will def see the sign of loss of business. Referring people to this location was plenty of their business. Knowing how ruthless each service manager is and the denial that they feed you like they are telling the truth when they know for a FACT that they are feeding you false information. PLEASE, I live in the car industry and performance world of cars. They will try to feed you false information and take advantage of them thinking you have no idea about cars. You dont sound smart and correect to somebody who knows the ins and outs of the whole car. Local shops in the same area will agree this shop has poor mechanical techs. Bodywork was decent but that does not conclude this shop being a Tier 1 body shop. Especially with service writers who are going to quote me 3k for the damage of a minor front end dent, yet they still half ass the work...Despicable and unbelievable.
STAY AWAY FROM THESE GUYS AND TELL EVERYONE ONE YOU KNOW FOR YOUR SAKE!!!
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