I live in the Greenville area. I went in one day to Tips n Toes for a pedicure and promise you that I will never ever return.
I prefer a simple red. No orange - no purple - no frost. Plain red. I stood at the nail polish rack trying to find a suitable color for myself. As a paying customer I feel that I have that right if I remember correctly. One of the staff members (turns out to be the owner) kept grabbing colors off the shelves and saying "this one?" "this one?" "this one?".....and I could hear her impatience - NOBODY was waiting to be served. I was the only one waiting. I said "hmmmm....no let me keep looking for a second" - she replied in Vietnamese with a sarcastic comment. She shouldn't have assumed that I couldn't understand her - my head never whipped around so fast in my life. I looked at her dead in the eyes and said "THAT was completely uncalled for" she stood and stared at me shocked - probably didn't think that a blonde understood Vietnamese! WRONG! I am fortunate to speak several languages. I would never use it as a method or tool in which to talk about people while in their presence assuming they can't understand me.
I grabbed my bag - put my shoes back on and told her that she should be ashamed of herself.
I called the owner thinking that she should be aware of the fact that her staff member is so rude to customers. Turns out that "supposedly" the woman I was dealing with WAS the owner - she defended herself and accused me of being jealous. I asked "jealous of what?" she replied with "that I speak another language"....I laughed and said that I could speak four and was certainly not jealous. She never apologized and I promised her I wouldn't return and would spread the word.
On a positive note - I found a lovely lady named Sunshine at Nails Forte - which is run by Teresa (also Vietnamese / American) but EXTREMELY FRIENDLY and polite. I will be quite happy to bring revenues to a friendly and professional environment.
Cons: Staff is rude
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