I just moved in last month, June, 2010. The application process seemed very “business like”. I liked that. At the outset they told me exactly what they would need from me. I am a very busy person with my job, and was satisfied when the whole process was completed in just two days. As others have mentioned, I was clearly directed to take pictures of the apartment before I moved in to show its present condition so there could be no dispute after I move about my security deposit, even if the property is sold to another owner. I liked that, too. After moving in I discovered a problem with my air conditioner, but they had it fixed the next day. I’m sorry they didn’t figure this out before I moved in, but I’ll give them the benefit of the doubt so far. So far, they are OK with me.
Pros: helped me find my new home
Cons: my ac didn't work when I moved in
more