I signed a maintenance contract but not impressed so far. Seems they lack communication with one another and their suggestions regarding tree care I ended up losing a tree. Supposedly the owner (Vince) is an arborist but had no clue about my tree problem. The gal who came out to assess for a landscape design estimate was over 2 weeks ago; no f/u. There are a list of reasons why I will not continue with this company unless something improves. Not sure I want them doing landscaping. They were all on time until the contract was signed then it was very disappointing. Invoice issues, suggestions for yard care gone bad, no f/u and the lawn mowers do not have a guard on their trimmers like I was told they would so when trimming there was debris hitting my front windows. They are suppose to have a 'supervisor' come by to oversee the yard bi-weekly?? Why didn't he noticed my front tree was dying after I was told it was fine and to just turn the sprinkler head off on it?
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