My old optometrist closed and I needed contacts, so I went to Vision Park. I had a recent Rx, but not an official one, so I had to retake an eye exam. Ok, fine, charge me for an eye exam, no problem. NEXT they wanted to do a $90 contact fitting for contacts I knew fit! What BS. I knew the Rx worked for me, as I'd had these lenses for over a year.. Ok, fine. I pay for the exam and the fitting. I call today to let them know the contacts fit perfectly and to order more, and they give me a BS run around, saying that I need to come in for YET ANOTHER unnecessary visit to follow up on the fitting before they would order my contacts. I felt the Dr was quite condescending in his response as well. I don't care how long you went to school, I'm the client, and that's who you are there to serve. It was obvious that the Dr cared more about making money off another appointment than helping me see clearly. At this point I called Eye Care Associates and setup an appointment there.
more