My wife and I just recently bought from these guys and I have to say it was one of the easiest buying experiences I've had to date. I am not one of these people who goes out of my way to write reviews but I felt compelled since these guys were so great to deal with. We looked at 4 spas companies and every one we visited with the exception of Black Pine gave us a high pressure sales pitch and seemed desperate for the sale. I know times are tough and can imagine it's difficult for businesses selling luxury goods but some of these sales people made it uncomfortable. We actually had to walk out of one of the places because they kept pressuring us to buy right there and then when we made it clear we were just shopping around at that point. If you going to buy a hot tub i highly reccomend this company becuase of the quality and price. They were by far the best deal out there and their sales people and delivery people were very knowledgeable and courteous.
Pros: Great price - Knowledgeable people - Good customer service
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