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Worst service go to any other boat store - Review by citysearch c | Anderson Marine of Waterford

Anderson Marine of Waterford

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Worst service go to any other boat store 7/24/2010

I bought a pontoon boat with an electric engine from them 4 years ago and they store my boat in the winter. When they delivered my boat in early may the shaft to my engine was bent. They of course denied damaging it but it was not damaged when they picked it up and other boat dealers sid it could only be bent by backing it up into something while on the trailer. They said it would take a week or 2 to fix it . It is 3 months and I still dont have my motor . They blame it on Minnekota but when we called them they said Anderson never ordered the part. Dave the manager is the worst he outright lies to you. He said the motor was ready and they would have it on the boat last Saturday we waited all day and they never came. When I called the following Monday they said the motor wasnt done and they just started working on it that day and we should have it in a couple of days. By the following Saturday we still didnt have the motor and when we called they said they would be bringing it to us later that day. Again we waited and they didnt come or call. They outright lie to you and good luck trying to get them to call you back. Leaving a message is pointless because they will not return your call. Do not do business with this place buy a boat or service it somewhere else even if you have to pay more . If I ever get my engine back this is the last I will ever deal with them. I already filed a complaint with the better business bureau and would sue them if I had the time. STAY AWAY FROM ANDERSON BOATS !!! Pros: absolutely none Cons: liars and cheats more
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