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Customer Service Lacking - Review by citysearch c | Milano's Restaurant

Milano's Restaurant

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Customer Service Lacking 7/25/2010

This used to be one of my favorite restaurants. Unfortunately in the past year it has deteriorated tremendously. The wait staff is most unprofessional! One of the waiters was literally bragging about how he has followed people outside who have failed to leave a tip, or left what he felt was an insufficient tip. It was said in almost a threatening way, like, you better leave me a decent tip if you don't want that to happen to you.\r I also observed very poor management skills over the wait staff as they spoke curtly and rudely to customers.\r I enjoy eating out, and would never go here again. Pros: Location Cons: Wait staff more
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