I called my home warranty company and they sent these people out to my home. the service man could barely speak english, he was either armenian or russian. he went out to the a/c unit and tinkered with it and charged me $55.00, my deductible. the a/c stopped working an hour after they left. i called them back and was told by the operator they were too booked to send someone out i would have to wait 4 days for another service call. it was 110 degrees that weekend and i had to go to a hotel room. when the same unpleasant service man arrived 4 days later he tinkered again with the unit furnace-a/c unit inside and told me he would have to go back to the office and they would be in touch with me. 3 days later they havent called me back and finally i called today and was told i would have to wait until monday for the manager to come in and they would be calling me back. i wonder if ill get a call back? if i didnt have to go thru my hmoe warranty company i would NEVER CALL THESE PEOPLE again.
Pros: ABSOLUTELY NONE
Cons: WHERE DO I START
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