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Poor customer service and care - Review by citysearch c | Masters Green

Masters Green

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Poor customer service and care 7/17/2010

This is are second year with masters green and last year they did a wonderful job, but this year something drastic changed in the company. We started getting yellow spots and called to have someone come out and look. No one showed. The fellow did show up to fertilize and I talked to him and asked him what he thought was going on, he said he was not sure and would have a manager stop by. And again, no one stopped by. The fertilizer guy stopped by again a couple weeks later and said he talked to the supervisor and even put a note on his desk. He said he would talk to him again, yet no one stopped by... I called again, and no one stopped by. As you can see in the profile picture, my grass is now almost completely dead.... Cons: constant sales calls, but when service is needed, no contact more
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