In early 2008, we contracted with Pertria to manage our rental property in Sunnyvale. Edward Disho has handled our property and been our contact with Pertria.
Because I have dealt with such difficult and uncaring people in so many areas of business and personal service, I cannot let Edward's conscientious, attentive, courteous, and effective management of our property go unrecognized. From little things, like when we needed to replace the microwave range in the unit, to complicated things, like advice about rental prices when we were at the end of the first lease agreement, Edward has always been so professional and easy to work with that I always feel confident about the decisions that we have to make about the property. He is never pushy or brusque. If we ask a question, he answers. If he doesn't know the answer, he finds out and calls us back. If we want to do something a certain way, he does it.
He says ""I am just doing what I would expect someone to do if I had my investment managed."" Isn't that all that we want from people who help us? And isn't it rare that we get it anymore?
Because of Edward, I would not leave Pertria for another company and I have praised and recommended Pertria to anyone who asks about our property management company.
I just wanted to pass on our compliments and thanks for Pertria's attentive service. Thank you! Keep up the good work. -Jim
Pros: Courteous, attentive service.
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