There is a special place in hell for these people. I do not feel safe taking my animals here.
I have four pets and had been with this clinic for years. One of my pets was brutally attacked, bitten and shaken by a dog on a recent morning. I didn?t know what to do.
As soon as the clinic opened, I rushed there ? shaking and bleeding from a dog bite myself -- to see if the clinic might have time to take a quick look at my cat or at the very least answer a few questions. They said they were very busy, but that the doctor would at least call me. He NEVER called.
Some hours later, at closing time, I went back...still traumatized, still shaking and still bleeding...with my pet. This very young guy (I thought he was a kid, but he?s the veterinarian, apparently?!) came into the room. He appeared to be very agitated at me. He barked at me about how he was not going to make his staff stay over to help me and that he was just not going to turn his x-ray machine back on, although he said that an x-ray was a necessary procedure.
He kept going after me about how I should have come earlier (I DID come MUCH earlier and was TURNED AWAY.) He also kept going on about how I should go to an emergency vet clinic, although I have no job and did not have the means to pay the hundreds and hundreds of dollars to an emergency clinic nearly 30 minutes away that day. This is the same vet that WOULDN?T EVEN CALL me just to answer some of my questions. After he spent some minutes GRIPING at me, despite the trauma that both my pet and I faced, he finally did what he called a ?physical exam.? But it was not the level of care that my pet needed.
I have four pets and have gone to this clinic for some years. And THIS is what they do the FIRST time I have an EMERGENCY?!!! The vet spends crucial time GRIPING at the PATIENT when he needs to be EXAMINING a hurt animal?! That?s shoddy medical care. They have lost a lot of business from me. I will NEVER go back.
Cons: It's all horrible.
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