I offered a payment that I could afford, given my child is still incurring medical costs that I have paying to keep out of collection. I felt they were unnecessarily rude to a me, considering I was trying to pay my debt. They refused my offer of payment, stating that it was not enough considering what I owed. But refused to send me an itemized record of all bills owed, so that I could take that into consideration. In the same conversation, I was threatened with a lawsuit. But yet I could not get an itemized bill or make a payment to them. I felt like my hands were tied behind my back while trying to resolve this issue. Very frustrating to say the least. It was like being backed into a corner with no way out.
Now that my account is subject to a claim and will be going before a judge in a couple weeks, they are willing to send me an itemized bill. I supposed because they violated my right before hand? The amount owed is 2500.00 and they offered me ""their best offer"" to avoid going to the actual court hearing which is 400.00 a month. Furthermore, the amount of the attached bills to the claim only add up to 1800.00. They say that there are more bills and they aren't required by law to attach all to the court claim. I thought this odd, even if isn't required. It seems that all related bills should be attached as evidence of bills owed. Surely the judge will require this, so they do have it but are unwilling to show them to me, unless they don't exist and this is a hidden charge of theirs?
Cons: unnecessarily rude, non-negotiable, withheld records
more