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NOT CUSTOMER FREINDLY - Review by citysearch c | Red River Rental

Red River Rental

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NOT CUSTOMER FREINDLY 7/20/2010

Rented a drum sander-the kid never showed me how to put in the sandpaper-I took 3 sheets of paper with me and when I put one on & turned on the sander it shredded it, next one same thing. So, it sat there all week-end-I had to go to Home Depot and rent one of theirs so that I could complete the job before going back to work. When I returned it and told the kid what happened & because they were closed when I got home Saturday from work & closed Sunday I had no way of getting more paper from them or finding out how to insert the paper so it would stay on. He just stated 'really'. I thought they may offer me a bit of a refund being as I could show where I went to HD & rented one of their drum sanders-but nope; when I thanked him for taking my $120.00 he said you're welcome. I will never go back there and will tell everyone I know not to go there! Spend the gas money and go to Sherman or Denton. Cons: JUST WANT YOUR MONEY more
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