<<< BUYER BEWARE >>>
This company is a scam.
Details:
I contacted them to clean and check my air conditioner. The guy, Terry, comes down from the roof and says I need a new unit because...
1. The pan under the unit is leaking all over the roof - it's NOT repairable
2. The motor is pulling 32 amps, twice what it should.
We called the warranty company and I went on the roof with him.
1. The unit had not been cleaned! There were leaves everywhere. I took pictures and sent them to J. Anthony.
2. The unit was drawing 14 amps, as stated on the unit
3. The pan was not leaking
4. The warranty person showed me J. Anthony never opened the unit. The J. Anthony manager confirmed they don't open the units - even after I stated I wanted the unit checked.
I called J. Anthony who refused to refund my money. He said he would send someone out to clean the unit again. Why was it not cleaned in the first place and WHY DID TERRY LIE TO ME about the condition of the unit?
STAY AWAY FROM J. ANTHONY AIR CONDITIONING.
Pros: none
Cons: THEY LIE TO YOU so you will buy a new air conditioner.
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