Had a backed up shower with drainage that overflowed into a separate bathtub. Called them to help fix the clog. I was originally told that someone was immediately sent... and then an hour later was called to say that there was no one available. After some questioning, I found out that the original plumber's truck broke down. When the plumber did come (which was really only about 3 hours after the original call), he was polite, knowledgeable and professional. Took care of the problem and was on his way within the hour. Overall, good service.
Pros: Plumber knowledgeable and personal
Cons: Time to arrival continuously changed
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