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Poor Service & VERY Poor Product! Stay Away! - Review by citysearch c | Minnesota Rusco

Minnesota Rusco

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Poor Service & VERY Poor Product! Stay Away! 6/30/2010

We purchased a entry door from this company. HUGE, REALLY HUGE MISTAKE! Sale rep. was uninformed and not educated in the product. After 4 measures and 9 weeks a door arrived. WRONG DOOR! The door was ordered with a factory finish, rather it was filled with nail holes, overspray of paint on glass, glue coming out on ALL the edges. One of the owners Mel, was no help. he refused to even look at the door. Unprofessional beyond any desricption I can write. We are fighting for a removal and full refund. Stay away from this company. BAD NEWS! Pros: If you have time they will occupy it! Cons: Unprofessional/Terrible craftmanship/Lack of responsibility more
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