I have been going to Best Friends for a while now. I thought it was o.k...good enough for yearly exams, but badly overpriced and does not offer the option to make payments even if your pet is dying. I was recently there and quickly saw that she, once again, had a whole new staff. You never know who you are going to be dealing with. It's nice when you have consistant staff who get to know you and your pet. She has had some pretty good people there from time to time but her most recent receptionist, Diana was wonderful, caring, took a personal interest in you and your pet and always knew what was going on and went above and beyond for us every time. I have seen her filling in for more than one position from tech to janitor when she was the only employee there. It makes one wonder why Dr. Walker can't keep not only good people but any people. I have seen more staff go through there than a revolving door. If anybody out there knows where Diana is working, that's the place to go. It is often chaos at that clinic because there is always new staff that don't know what they're doing or no staff at all. It takes forever to get a call back from the doctor and she often calls @ 9 or 10:00 at night! And the worst part is she has her staff continually call you and practically beg you to go in and get services, needed or not...they don't take no for an answer.
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