Best Friend's Vet Med Ctr

This is by far the best Vet I have ever used. Their staff treats your pet as though they are their own. They are professional yet very warm. I cannot recommend them highly enough! more

This is one of those vets you hear about that will get your pet in her office and suddenly find a million things to test for and charge you for. Our dog had a small problem and was at her clinic for 2 hours--the bill came to $400 and that was only because we made her stop her ""treatment"" so that we could get a second opinion. She wanted to keep him over night and do thousands of dollars worth of tests. When we went to the emergency vet they ran the basic tests, found nothing wrong and charged us $45. Our dog is totally happy and healthy but trying to literally ""liberate"" him from her office was a nightmare. She made us feel guilty and as though our dog was in critical danger. She and her office were also very quick to be sure that we signed up for care credit so that there would be no limit to the charges that they could ring up. It is such a shame that there are people like this out there that take advantage of pet lovers. This event occurred in May of 2011. \r \r more

In the ten years Dr. Janelle Walker has been my veterinarian, she has proven herself to be a compassionate and very experienced caretaker of my many cats and dogs. Animals are never rushed through her clean and thoughtfully designed exam rooms. She will explain what options are available to your pet for care, in addition to her recommendation. In complicated cases, Dr. Walker will not hesitate to consult or refer patients to specialists. She always has the best interest of the animal at heart. Her sensitivity extends to owners, and there are many of us who have been calmed and comforted by her support. She will even make house calls! She cares not just about the cure but the comfort of her patients as they heal and offers pain relief when warranted. I can unreservedly recommend Dr. Walker as a dedicated veterinarian who I trust completely with the care and keeping of those I hold dear. more

THIS IS THE PLACE TO GO IF YOU WANT YOUR PET CARED FOR THE WAY THEY SHOULD BE. YOU'RE GIVEN THE DIAGNOSIS, HAVE YOUR OPTIONS EXPLAINED, AND SUPPORTED IN YOUR CHOICE.\r \r I ALSO MISS SOME OF THE STAFF WHEN THEY MOVE ON, AND I WISH I COULD AFFORD NOTHING BUT THE BEST FOR MY PETS. SOME CHOICES ARE DIFFICULT, BUT I KNOW I'M GETTING THE BEST ADVICE ONE IS LIKELY TO FIND.\r \r COST HERE IS VERY COMPETITIVE AND OFTEN LESS THAN WHAT I'VE SEEN OVER THE LAST FORTY YEARS. Pros: KNOWLEDGABLE PROFESSIONAL CARE Cons: ONLY ONE IN TOWN more

I have been going to Best Friends for a while now. I thought it was o.k...good enough for yearly exams, but badly overpriced and does not offer the option to make payments even if your pet is dying. I was recently there and quickly saw that she, once again, had a whole new staff. You never know who you are going to be dealing with. It's nice when you have consistant staff who get to know you and your pet. She has had some pretty good people there from time to time but her most recent receptionist, Diana was wonderful, caring, took a personal interest in you and your pet and always knew what was going on and went above and beyond for us every time. I have seen her filling in for more than one position from tech to janitor when she was the only employee there. It makes one wonder why Dr. Walker can't keep not only good people but any people. I have seen more staff go through there than a revolving door. If anybody out there knows where Diana is working, that's the place to go. It is often chaos at that clinic because there is always new staff that don't know what they're doing or no staff at all. It takes forever to get a call back from the doctor and she often calls @ 9 or 10:00 at night! And the worst part is she has her staff continually call you and practically beg you to go in and get services, needed or not...they don't take no for an answer. more

Dr. Walker is the best, most caring vet I have ever met. She took care of one of my cats for years and now takes care of my kittens. She is well educated and works with us to achive what is best for a our cats. She provides us with information so we can make an educated dicision and does not object when we do not always go with what she reccomends. When one of my cats was sick she gave us her personal cel phone number so we could call her with any changes or concerns. She treats us like we are family. Her services are not that expensive compared to other vets, but she does like to be through. We want someone who takes the time to really look at our cats and see what is going on with them. I would recommend her to anyone! She rocks! more

Dr. Walker was recommended to us by friends with 3 cats, and with good reason. The clinic is a casual, home-like environment without the intimidating impersonal industrial feel that some vets have. It's like going to a friends house. The cat clinic is separated from the dog clinic- this reduces stress on the cats. Dr. Walker and her staff are warm, friendly, and easy to talk to. Personal service is the norm here. When one of our cats reacted badly to a vaccine, we took him back in for follow up. After he felt better and were home, Dr. Walker herself called us to check on Bo. She has more convenient hours than the normal 9-5, does dental work, and offers house calls. A good doctor with a big heart. Pros: separate clinics for cats & dogs, convenient hours, loving staff, relaxed environment more

The staff for Dr. Walker are really into cats, in an almost too into way but they are very nice. I take my cat and dog here because it is convienent. But I feel that everytime I go in I am being pushed and over sold treatments/products. They try to sell it to you in a way that makes you feel like a poor pet owner if you don't do it for your animal. The prices are pretty costly. One nice thing was when my dog was really sick and we could not figure out why, Dr. Walker called and checked up twice the next couple of days. The caring aspect is there.\r Pros: Caring and kind\r Cons: selling, price Pros: Caring and kind staff Cons: prices, sales pitchs more

I ment to see the other doctor there but was schedualed with Dr. Walker. She didn't make sense to me. She did a lot of talking but really said little. And her assistent was much of the same. I waited for ever in the room for what I'm not sure. I think the medical aspect was ok. more