Avenue Auto Body has been very responsive to phone calls. They are always fair and upfront about explaining the options that are available. They always explain what they are going to do and the parts they will be using.
The followup at Avenue Auto Body is also very good. They call to keep me posted on how things are progressing. The bottom line is that they do what they say they are going to do. They really conduct business in a professional manner.
I have had them take care of both minor and major things, and they have even done extra for me at no additional charge. Once they fixed an extra scratch that was in the are but not something they needed to take care of. They also researched an issue for me, spent time to determine what had caused the problem, and then came up with a solution.
I've used them a number times, and the car always looks as though it was professionally done and like new. I am reluctant to recommend places of business because I feel that it reflects on me personally. I think it is important to trust who you recommend. I trust their judgment, have recommended them in the past. They really are professional and honest. They have good followup and great communication throughout the process.
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