The staff, and especially the owner Andy, are extremely knowledgable of the animals they have in house. They have helped me with questions about reptiles that have been surrendered to me, as well as calling me about abandoned and surrendered reptiles. If they don't have something on their shelves that I need, Andy is quick to order it right away. The fact that his puppies and kittens are accessible and roam and play free is more than I've seen at all pet stores, and most rescues.
Pros: Knowledgable, always well stocked, cage free animal play
Cons: small building
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