We have had several different auto repairs done over the last few years on a 2002 Chevy Suburban that I own. Handel Automotive Services has done them satisfactorily. When there were some issues that we had, they responded and had the vehicle taken back in and corrected. Everything was resolved in a professional and timely manner.
I have used them probably since the early 1990s, so 15 plus years, and they have taken care of a lot of different vehicles. When you come in, the front end staff greets you in a warm and friendly manner. Their customer service is good. If you need to have transportation, they make sure it is taken care of. They will give you a ride to your work or another location. It is very helpful.
When Handel Automotive Services promises to have a vehicle back, the promise is kept within a reasonable period. Bill Harris, who is the service writer and I think a mechanic as well, has done a very good job for me. He has kept me informed.
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