I boarded my dogs over a three day weekend and was horrified with what I saw when I went for pick-up. As I stood in a very long line waiting to pick up my dogs I watched as dog after dog came out and immediately urinated. They clearly hadn't been out for a long time, as it was a substantial quantity and very dark in color. They clearly don't get them out as often as stated. My dogs bed was saturated with urine, and then one of the dogs threw up and it was the other dogs food. They new it was a prescription diet and that they needed to make sure they didn't eat the wrong food. Their lack of care caused a severe flare-up of pancreatitis. When I brought this to the attention of the owner at the front desk I was greeted with complete disregard. She would be better in the back of the business and put someone who smiles at the front desk. Needless to say, I haven't been back to that location nor will I go to her new location. I know of other dogs that go there and have eye infections after every stay. Clearly the sanitation is inadequate. Don't let the gloss and hype sway you. I was thoroughly disappointed.
Pros: Beautiful Facility
Cons: Lack of Proper Care
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