I have waist length hair that I love and refuse to cut off. On April 1st I got a horrible cut and color at Salon Platinum--the cut was crooked and the color nearly black underneath. I looked like Elvira put through the shredder. I refused to get the color lifted as the damage would be too great a price to pay. So I waited two months for some of the color to fade out. On June 4th I went in to see Jennifer at La Mer.
We discussed color and cut. I told Jennifer I wanted long layers to give my hair shape; I told her that given the bad cut I was even willing to let her take it shorter than I would normally allow a stylist to go if she need the latitude to fix the cut. She told me she could give me long layers and still save my length. In the end she only took off one inch off the bottom to even it out. She then beautifully blended in long layers for a very long Jennifer Aniston style cut.
The color was a bit more complicated. The other ?stylist? didn?t listen to me when I told her my hair was porous; consequently, she made my hair way too dark. Jennifer said it was best to leave the darker underlayer alone and correct the top layer of color. She said she wouldn?t lie to me; that it would be a couple of colors for me to get back to the color that I wanted. I really appreciated her honesty. She also didn?t recommend lifting the color due to damage. Correcting the top layer actually softened the look of the dark hair underneath. The color and cut looks great--I?m really happy. I made a follow-up appointment for 6 weeks before I left the salon.
One last note: I have severe allergies and psoriasis for which I see an allergist and dermatologist on a regular basis. The products used at the other salon caused me severe scalp irritation and skin shedding. By contrast, the Aveda products used at La Mer did not irritate or burn my scalp.
Pros: Listens to client; uses quality products; skilled stylist;
Cons: none that I experienced
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