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Disappointed long time customer - Review by citysearch c | Planet Honda

Planet Honda

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Disappointed long time customer 6/24/2010

I went in to inquire about new models. No one seemed to be around so I went to the reception area. The receptionist who, was working on some paper work, didn't even look up or acknowledge me. I stood there for about three minutes before moving to the brochure area. After grabbing a couple brochures I walked around the show room to look at the models. With no one around to answer my questions, I decided to leave. Finally on the way out the door I run into a sales guy. He answered all my questions with an attitude and made me feel like I was asking dumb questions. After leaving and doing some more digging on line, it turns out he was giving me misinformation. Just think how much money Honda spent to get me in the door and they totally blew it. Bad customer service! more
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