My wife and I had an exceptionally bad experience with these goons today. It had been a couple of years since we'd used them, but at that earlier time the service was polite and efficient.
Today was completely different. A simple trip for an oil change and (supposedly) included car wash turned into a lesson in how not to do business.
My wife spent the entire time she was there defending herself from overly aggressive sales behavior and subsequent price gouging.
Who in the world do these people think they are? God's gift to auto service? Not on your life.
We will vote with our feet and never darken their door again.
Pros: None that I could find...
Cons: Super duper hard sell on accessories!
more