My mother and I have been pleased with our townhouse unit. We were treated wonderful by Heather and the staff. Each time I've called with a question or concern it has been addressed immediately! I'm sure that wherever you go that there will always be the good and the bad, but I have to say after reading many of the bad reviews that the lease clearly stated what we could and couldn't have and also before becoming a tenant that we were given the opportunity to see the unit and to read the lease. It's kind of hard to complain after knowing this and being given the option on whether or not to become a tenant.
The only problem thereafter is the fact that the neighbor has a dog and I own no pets. The neighbor expects me to be kind enough to allow their pet to be on my door step whenever it choses. I talked to the neighbor and I talked to Heather and it was quickly addressed. The lawn has been mowed every week on the same day. While I don't like the parking and the street gets crowded, it was told to us in advance whereas I can't complain about something that I knew about. If I do have a problem, then I am quite aware of my rights as a tenant and as with any rental agreement: Tenants should always secure themselves by taking pictures, doing things in writing, and reading the fine print. That is why the Tenant/Landlord laws exist and they are easily accessible.
I'm more comfortable knowing that I'm aware of my rights and I've also not had anything major happen since my tenancy began months ago.
Pros: Good Selection/Things still new/ Fast Service
Cons: Storage space/ Visitor Parking/ Neighbor Issues
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