I moved to Austin last year and had been looking for a new place in the downtown area, but didn't know the area well enough to figure it all out on my own. I started emailing with Sara and she went out of her way to answer all my questions, meet with me whenever possible, and send me apartment listings. She even went to an apartment complex by herself in my place when I couldn't get out of work and took pictures for me.
A few days later we met up at Starbucks and drove around the city, looking at apartment after apartment trying to find the right one. Sara had a lot of inside knowledge and made the whole process manageable. I actually found a place by the end of the day, and somehow had a pretty solid time searching.
I can't recommend Sara highly enough - she's professional, very outgoing, knows her stuff, and gets the job done.
Pros: Knowledgeable, outgoing, responsive, etc
Cons: None
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