For my small one-room remodel, this outfit messed up about everything that could be messed up. Lack of required knowledge, poor communication, and not doing what they said they were going to do.
The worst part was that they did not mask off the rest of my house, so the dust and dirt from the remodel wreaked havoc on my other rooms. Cost me plenty afterwards to hire people to come in and clean up, replace ruined stuff, and re-do some of Preferred's remodel so it was up to standard.
They seriously need to learn how to do a proper grout line where the wall tile meets the tub. And not destroy the rest of your house while working.
Pros: Finally finished the job
Cons: Not satisfactory knowledge or workmanship
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